License transfer to new URL

wordpress

#1

Hi,

I bought Master Slider and entered its license key in my WordPress site. At that time I didn’t register domain name I had only IP address. Then after couple of days I configured that IP with a domain name. Now I get message to enter License key for my Master Slider. So when I try to enter the same key I get message that this key is already registered.
I am stuck I can’t use my own key(only for one website). Please help me to fix this problem?

Thank you


#2

I don;t know how the author has use being restricted by registration of domains or URLs but that aside 1 license allows use on 1 website/project/domain etc. so if somehow they have this registration configured as a requirement then that is why it is happening


#3

Shoot an email through the the Master Slider people with your site details and purchase code. They will be able to fix this up for you.


#4

My IP address is still same (it’s just got mapped to a domain name now) that’s why I thought it should work automatically.
I will contact Master slider through averta.net when I will receive my registration confirmation from averta support. I register 6 hour ago but still have not received confirmation email :frowning:


#5

Contact the author of Master Slider plugin to solve the problem.