Master Slider license not deactivating

I can’t deactivate my Master Slider license in the Averta website or on my Wordpress settings.

What’s going on?

Thanks

Daniel

Hello,

Contact with your item author hope they will help you out from your issue.

Thanks!

Hi there, thanks for replying.

What is “item author”? my username?

This is not an issue about before buying.

I’ve created a website and want to move it to another URL so that’s why I need to deactivate it but your website won’t do that when pressing the “deactivate License” button. Same issue inside Wordpress.

Thanks,

Daniel

I have give you a link you will find there that item author