Hello
I have problems with a license. Got a claim on a Youtube video. We got the music with our Envato Elements subscription. We have the license. They rejected our claim. Why ?
It’s for: “MusicalSmile” from “Elite Alliance Music”
I sent a message directly to https://elitealliance.net but didn’t hear back.
I read here sometimes their music doesn’t have the same name that on Envato.
Any suggestions ? New to this… Am I on the right forum ?
Thank you
Hello,
The license should indeed let you clear the copyright claim. Others have had issues with Elite Alliance Music as well. I’m pinging the author @MusicalSmile so that they can help you get it sorted.
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Thank you very much. Very kind.
@MusicalSmile any chance you can look into this please ? thank you.
Hello. I have the same problem. The buyer received a claim from Elite Alliance Music. But this is my author’s unique music. Can you advise me on what to do with this?