Just Bought a PHP script and its not working

Envato Customers Purchases and Subscriptions
1

Hi, i just bought a PHP script https://codecanyon.net/item/all-social-media-downloader/21848875

After buying it i realize that it’s not working and the author is also not replying.

What should i do?

2

Hi

Please check the Item documentation hopefully you will get necessary support. Assuming you are contacted the item author through item support tab. Please keep patience hope author will reply soon.

Thanks

3

Hi, its been 5 days i havent received any reply.
Also the script is non working.

How to contact support team for refund?

4

Hi

If you are eligable to get a refund then you can request for refund. Can I Get A Refund is an explantion of the refund policy, requirements, process and a button linking to the request form.

Here is all the information about refunds: Envato Market Refund Rules

Thanks

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