Is the API Down ?


#1

I login to Envato API here: https://build.envato.com/api/#market_0_Author_Sales

“Author Sales” part doesn’t work. Neither in the API, nor in my local API script.

This is how it looks to me:

I know for sure that I have more sales than []. Is anyone else experiencing this ?


#2

is there a page “0”? Have you tried “1” for the first page?


#3

Of course I did. I tried it empty too. Nothing works - did you try :slight_smile: ? My script was running fine for about 3 months now ( since the new API was released ) until 2 days ago, it just stopped working.


#4

Tried it and had no problems. It took a while and my browser freezes for a short time cause of the amount of data


#5

This one doesn’t work either:

If it works for you - that means I have an account specific issue ? I wonder - how is that even possible ? Why would my account not work with the API…


#6

works on my end. Can you try a different browser?

Just send me your login details and I’ll try it on my end :stuck_out_tongue_winking_eye:


#7

What the flying duck ?
I tried from FireFox and it gives me sales data from a plugin sales that I deleted from CodeCanoyn 3 years ago.

What do you get at page 0 ? The oldest info of your sales, or the latest ? I thought it was ordered by date DESC.


#8

working fine ri8 now


#9

Oh man this is f#*ked up!

Same result for

https://api.envato.com/v2/market/author/sales
https://api.envato.com/v2/market/author/sales?page=0
https://api.envato.com/v2/market/author/sales?page=1

The first entry is my very first sale back in 2011! It was defiantly the other way around in the past.

@Envato what the hell? How should we build anything around you API when it changes randomly?


#10

Phew, I’m not the only one.

Ok, now what ? How to we get the ball rolling here and the issue fixed ?


#11

I have no idea!

They do whatever the like without explanation.


#12

Last entry in my database was on 14.10.2015 01:55:27 UTC


#13

There is definitely something wrong, the api returns that our last sold theme was at “sold_at”: “2010-10-25T02:42:10+11:00”, that wasn’t the last theme that we sold, and the date is similar to the theme publish date “published_at”: “2010-10-25T01:03:20+11:00”,


#14

Lately it seems that Envato generally does whatever they want, without any regard to its authors.


#15

oh nasty. /author/sales reversed. submitted ticket #329841


#16

FYI they’re working on a fix now :slight_smile:


#17

Looks like the order is correct now, but the “support_amount” is still showing up blank.


#18

Any statement what went wrong? Looks a bit serious to me.


#19

All my “support_amount” fields are “0” since 2015-10-07 07:10:25 UTC and the “amount” field shows the full amount of the sale.

For a $40 item I got 28.00 in “amount” and 0.00 in “support_amount”

Before this date it was 17.50 in “amount” and 10.50 in “support amount”

Seems “support_amount” has from now on only data when there was some extra support bought.

I think the new API is still not final and they’re testing.


#20

They shouldn’t be testing with the live API. That’s what an “edge” version of the API would be for. All purchases (themes, templates, etc.) come with 6 months of support. That’s what the “support_amount” was for. Now it seems it’s random.

What’s going on Envato?