Invalid lisence for purchased item

Envato Customers Purchases and Subscriptions
1

Hello, i purchased theme but now the code is invalid, what should i do, the theme is Jnews
thanks

2

Hi,

Thanks for asking your question at Envato forum.

This is your item support:

How to contact any Item Author from Here

If they ask about purchase key then collect from Here

Still have any question open a Envato help ticket from Here

Thanks

1 Like
3

Hi how you came to know that code is invalid?

4

Hello friend, i input the key to the site but they show me that code is invalid

5

Please check the theme documentation hopefully you will get necessary support in documentation. If you have still problem with the theme then The best way to get the support is Contact your purchased Theme Author.

Don’t worry just contact Author. Author will be very happy to assist you.

1 Like
6

Thanks alot, im contacting the author. hope they solve this problem

1 Like
7

Absolutly because your purchased theme author 100% responsibile to support you. Thanks

1 Like