internal server error 500 for my author dashboard on elements

Hi, when I try to check my earnings on elements using the same old link as always, I keep getting this error 500 thing. I tried swithcing from wireless connection to mobile connection and it’s still the same. The link seems to be broken.
I tried logging into my envato account directly from envato’s website and I can access my account, but not the author dashbord.
What should I do?

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it also affected upload dshboard on videohive stock footage and motion gaphics catagory…

you can login from phone now. issue arise in pc

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Doesn’t work from phone either (I use IOS)…Others have the same issue, so the problem is not on our side I guess

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in android, it seems ok. ios and windows seems show error.

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The same problem, can’t login to the author dashboard.

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Same here

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Same here

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Hello, I have the same problem and I have opened a call for help. leaving a screenshot.

Can anyone solve the problem=?

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Same here, Desktop and Mobile… not working… error 500… and envato market doesn´t show the balance too…

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Yep, same

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same

Hey there! So is Android working? I have an Android tablet somewhere but haven’t tried yet. Thx!

No, not working anymore now

Now ok

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It seems okay now.

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Thank you devs.

Gooooooooooooooood, It is just sweet honey)

500 Internal Server Error, this bug has been fixed but there are still no daily updates.

It sounds like a frustrating issue! Try clearing your browser’s cache and cookies, or accessing the dashboard from a different browser or device. If the problem persists, consider reaching out to Envato support for further assistance.

I am also facing 500 issue TechDyno

Really? Again? Have u tried turning it off and on again?

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