We are using 2Hosting since about 6 months and have problems over problems. Nothing works as it should, if you have more than a “basic” site. Many many downtimes, about 200 events (different types of errors) within 24 hours.
The staff seems to not know how to fix problems.
I’ve looked at your ticket and the issues are related to mod_security flagging your scripts - mod_security, which most every host uses. We’ve made exceptions to our rules for your domain and are continuing to work on the issues in your ticket - in fact, our techs are awaiting an answer from you on the latest changes they have made to help alleviate your situation.
That makes me somewhat scared.
Also considering Im in South Africa ( GMT +2 ), I have to email all support questions which means it support response and quality is VERY important.
We have live support available 24/7 via both telephone and live chat, and tickets submitted to our ticket system are monitored and responded to 24/7 as well. Let me know if you have any other questions or concerns!
You guys are funny. We just got informed by CloudFLare that the problems still continue. Please don’t try to make it look like that the problems are caused by our script. We have normal PHP script’s running without any special stuff, even WordPress produces the problem frequently.
For everyone: http://cl.ly/image/391Q0q430C0T
This is a graphic from the last week which states the events (errors) which occur on the site. 196 within a couple of hours is insane.
We had problems with you since the beginning, huge upstream issues on your side, and the problems continue and continue.