So once again I came across one of my tracks being aired on a prime time show on national TV, checked the statement and confirmed that the license purchased was a Music Standard License. This was about 3 weeks ago and it’s been on air at least twice a week since then. I contacted Envato support (no reply yet), the TV channel, and the production house kindly explaining that they need to upgrade the license but, surprise surprise, I had no response from any of them.
The track is registred in my local PRO and I already contacted them so they can monitor the usage, but the customer still needs to upgrade the Standard license. I was hoping I could solve this amicably but I’m obviously being ignored by all parties involved so I’m trying to figure out the next step, if any.
I’m thinking of asking a lawyer to contact them, as I had no luck so far myself. It does feels like too much of a hassle, though. I don’t know. What would you guys do in my situation?
I’ve been through this before but all of the times I was able to work it out in a friendly way directly with the customer.
Thanks in advance!