Hello, I bought a lot of themes in my themeforest account, I log in to my account and It looks like you’re currently locked out of your account. You’ll need to contact our support team to unlock it.
I am getting a message.
I purchased a theme within 2 weeks. I made the payment, Envanto withdrew the payment, then refunded the payment to the account, then put a lock on my account. The customer created an account, his account was directly locked to get the theme. What should I understand from here?
I need to have access to the themes I bought in my account because I paid them all and I need to access my licenses.
I need help best regards