I’m confused by apparent conflicting information about my ability to transfer a license to my client. I have purchased several ThemeForest licenses on my own account, and want to transfer them to a client (for free) so they can open their own ThemeForest account and continue to pay for ongoing support and get access to upgrades for these transferred licenses.
Generally, your license is not transferable. There are a few exceptions:
If you are a freelancer / agency using the item for a single end product for one client. The license would in effect be transferred to the client.
I am a freelancer, I am using each item for a single end product for one client. How do I go about transferring the license so that my client can continue renewing support and can access upgrades via their own ThemeForest account?
You can give them the purchase code, and you could build an app to allow them to access updates etc. but the item will never be able to be moved to their account which will prevent them purchasing extended support, and cause issues if the connection to your account fails and you have gone your separate ways.
It’s ALWAYS better for clients to buy their own items
Thanks, @charlie4282. I wish I’d known that before making the purchases! In fact, it makes me think Themeforest should display this information before people proceed with a purchase.
Thanks again for clarifying. It seems my client will have to repurchase!
While I can understand the complication in your situation, unfortunately it’s simply a precaution and the only way for envato to protect both buyers and authors whilst preventing “less genuine” users exploiting the system.
Hi @charlie4282. Thanks for your note. I can appreciate that Envato has a duty to protect both buyers and authors. All I ask (on behalf of other users making purchases in future) is to be told in advance, and not after the event, that
I would have really appreciated knowing this before I made my purchases.
