I was locked out of my account without any explanation after paying for a theme
Sorry to hear you’re having troubles with your account. Please Get in touch with Envato Market Support ASAP via this link
In the ‘Tell us more’ dropdown select:
‘My account is locked’
Also you should check this help articles:
The same thing happens to me. I asked for the reason, and they say they could not provide a reason for that.
the same happen to me and they no matter what I do and try this is the response I got.
I try to contact like @mgscoder said, and this is the response.
Elaine here from Customer Success, thanks for reaching out.
Regrettably, we won’t be re-enabling your account.
All the best.
they don’t give any explanation