I purchased Themeforest over 2 months ago and requested a refund and still have not heard from anyone

My Themeforest in Wordpress does not upload and I have not heard from anyone in 2 months since my request for refund. Can someone contact me to either refund, assist or give me equal exchange of product or support.

Hello! If the author has not responded to your refund request, please open a ticket at the Envato Help and Support.


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