I need help with my purchase

I have purchased a wordpress theme called seoplan. From the very first day i have been telling the author to fix the problems. but he is not fixing. I want the refund for it. what to do??

Hello @deepanjanhore42

It may author not replied you quickly because of Weekends of holiday

you can contact author from here: https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

If he not help you can request refund here: https://themeforest.net/refund_requests/new

Thanks :slight_smile:


I have filled out the form for refund but the author cancels my request every time. Also he does not reply even. Check this screenshot you will get to know

Hello @deepanjanhore42

Please open a Help ticket They will be happy to help.


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Thanks I have opened a help ticket. Will keep you updated

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