I have purchased a wordpress theme called seoplan. From the very first day i have been telling the author to fix the problems. but he is not fixing. I want the refund for it. what to do??
It may author not replied you quickly because of Weekends of holiday
you can contact author from here: https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author
If he not help you can request refund here: https://themeforest.net/refund_requests/new
I have filled out the form for refund but the author cancels my request every time. Also he does not reply even. Check this screenshot you will get to know
Thanks I have opened a help ticket. Will keep you updated