I have purchased a theme but nothing to show in my downloads?

Please if anyone help me out

I don’t see any “buyer” budget on your account, the money could be on hold or already refunded. You need to contact Envato support for further details/help

What are you seeing in the download section? Is that empty?

yes, he said on the title:

but nothing to show in my downloads?

I’m not the language expert but i think this means empty :slight_smile:

Actually I wanted to know if that particular item is not showing or no other item also is not showing. :slightly_smiling_face:

It wouldn’t make any difference for you and me as we don’t have access for the Marketplace website, at the end of the point, you’d suggest him to contact support, too

Payment already deducted from my account but my downloads are empty
Plz suggest any contact number or email to sort out my problem

Only way to contact support: