I bought Envato Elements (unlimited downloads) but Envato say I need to pay for a template.

I bought Envato Elements (unlimited downloads) but Envato charges me when I try to download the template I want.
If I have paid for unlimited WordPress downloads, why do I have to pay for a template Download?
Yes, I have checked my subscription and see nothing wrong. It is my subscription.
What else could be wrong?

Envato Elements is separate than Envato Market (as like themeforest, codecanyon ) and not all the themes on themeforest are available on Elements, nor do they come with the same level of support or updates.

Here’s the current list of All available wordpress themes in Elements.

If you have need further help then please create help ticket Elements Support.