Hy Envato Team How Can I Contact You?

How Are You?
Envato Team How Can I Contact You?
I Have Some Issues

i buy script buzzy but not help he is reply after 5 days .
why this if other sell item must be reply 24h not to after 5 days
just one reply wait wait and wait

i want this script where i find in envato ??
please help me please
and how can contact you ?

Support is here https://help.market.envato.com/hc/en-us/requests/new

Bear in mind that envato won’t be able offer product or file support or source items other items.

Also the author does state on their item page that suppprt can take up to 5 business days.

i send email before 8 days but he not reply why you said 5 days ?
check this also

how many days need more waits?
or just need money ?
if finish 6 month then not help im right?
why you not take action like this People ?
now what i do?

First off I do not work for envato.

It says 5 business days on the item which would not include weekends, so if you contacted them 8 days ago I’d expect them to reply v soon.

If you want to escalate it you can talk to envato https://help.market.envato.com/hc/en-us/requests/new but given how long
You have been using and comments on the item I doubt that you would be entitled to a refund now.