How to manage support

Hey guys, how you doing?

I have a question, since I’m kinda new here. How do you guys manage the support for your items on Themeforest?

I developed and designed a certain custom ticket system and I’m wondering is there any way to check that a member’s support license didn’t expire or even if it’s valid? Also would be nice if you could provide me with a link for an automatic way and a little help how to do it?

Big thanks to everyone in advance!

Cheers, PixieSquad

As far as I know, Envato API lets you to check it, even you can check if it’s refunded but you may need to refer the documentation.

Check the api to do it, it’s the api from envato