how i can activate theme i am trying but facing error

Envato Customers Web and Code
1

please help me why my purchased them cant activated while tried too much

2

Hi,

Thanks for asking your question at Envato forum.

You can take a look on this article hope it will helpful for you

How to contact any Item Author from Here

If they ask about purchase key then collect from Here

Still have any question open a Envato help ticket from Here

Thanks

3

Hi

First thing please confirm that you have purchased WordPress theme or not. If you purchased WordPress theme and can’t install then please check the following:

You have to download the Item from your Envato Dashboard Download then have to unzip and you will see a .zip file name with matching your theme name. You have to install that themename .zip file.

Also you can unzip your purchased download and check the theme documentation hopefully you will get necessary support in documentation how to install and all necessary help. If you have still problem with the theme then The best way to get the support is Contact your purchased Theme Author.

Thanks

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4

i have purchase and following proper method but still unable to activate plz help me

5

What does the error say?

6

as @baileyherbert told please share what are you facing. may be a screenshots will be more helpful. so please share and we will check and get back to you.

7

after paste code when i press on activate, the activate button is remain constant no go further after press activate nothing work

8

You’ll need to contact the author for that issue. They manage their own license/activation system. Here is their support page:

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