Hi, why my account is locked?


#1

Hi, why my account is locked? what happen? i just purchase a addon of photoshop…


#2

Hello. Please open a Help ticket at the Envato Help & Support Center if you haven’t done so already. Our Help team will be happy tpo check into it for you. Thanks!


#3

me too…
my acc. was locked out…
i send help ticket but still locked out…
somebody can help me…
thanks


#4

they reply me already, they cannot re-enable my account with no any reason…really…bad…
i just pay a photoshop addon(even they say all purchase is void…), and block immediately…


#5

Bad business to lock us out so we can’t access the files we’ve paid for. Thinking about jumping ship if this isn’t sorted out soon.


#6