Dude, I was open 3 topics with same theme. I got 8 reversals a row. Each Month my producs just steal. Envato to nothing with this and won t do something. They are all time send same robot text: - all good, not our problems, we just a big market and our client only lose the money, this happens, don`t worry.
I notice that this is stars happen in this year. In 2020 I got 1 reversale per 3 month. In 2021 I get 5-10 per Month.
Envato say that can`t do domething, but they can ban just PayPal! But no, better ban account. Man goes and creates a new account. Steals the product again. It gets banned and it repeats itself. They do not want to ban PayPal or payment cards in the way that makes them profitable.
They don’t even want to compensate for the damage. They do nothing and do not compensate, but this is their store and they must be the guarantor of quality.