Hard reject item

Hello, community.

Today, I had a hard reject for my WP theme.
That was in the email hard reject with the message:

"Here is the comment from your Envato Quality team reviewer:

Demo looks broken / unfinished: https://envato.d.pr/jxjPuA

We are unable to proceed with a full review unless you provide a full working demo."

It’s my fault. I was careless when I uploaded the wrong media folder, so the demo installation missed images. Please, help me Can I resubmit this item after I finish demo installation?

Best regards,

I am sorry you had this hard reject.

I think the reviewer has pointed what the issue, fix it and resubmit.

Good luck.

1 Like

Thank you so much.
I’ll fix it but I wonder whether resubmiting this theme is considered an unacceptable use of Envato Market and may result in revoked upload rights ?

Best regards,

You did not share a link with your theme.

If you didn’t believe that your theme would be approved why bother to waste time codding I don’t understand?


I think you can fix the issues and submit the item but don’t forget to mention your previous experience why rejected (Demo broken) what was your fault and how/what you have done fixed etc in Comments when will submit. Hope reviewer will consider your item to review your item again.


1 Like

Thank so much for your solution :slight_smile: . I’ll fix it and submit again.

Best regards,


I’ve submit again but it has been reject. This is my demo: https://jobgrand.inwavethemes.com.

Who can tell me how to improve design?

Thank you so much.

Best regards,

Hi FWDesign,

Envato has higher standards in terms of aesthetics. So I was a little confused. Thank your for your reply.

Best regards,