Had Contacted Envato Author Support 10 Days Ago, Didn't Get Any Reply Yet

Envato Authors Theme Authors
1

Hi everyone,
I had contacted Envato Author Support about 10 days ago. But still didn’t got any support yet. Just a courtesy email. Isn’t it really too much time to get a support?

Regards

2

Hi @abuhanif4321, it should not take more than 7 days. You can try to open a new ticket. Thanks

3

Submitted a new ticket on the support. Let’s see how much time it takes!
Thanks for the suggestions!!