Hi guys, my google analytics stopped working, this is because envato didn’t update the platform to version 4, it was very useful for me to see the views and users on the page, I could at least understand if the discounts were effective…
Do any of you have solutions? or can any spokesperson from the envato team tell us something ? Thank you
I don’t recall having to do anything. The new property just appeared in my GA dashboard and started collecting data without my having to link anything. So, if the new property doesn’t show up in your GA dashboard, then I wouldn’t know how to help. Sorry
Envato will most likely not be migrating to GA4 in the near future. They’ve listed various reasons for this, including that it’s a very different product in nature, the effort to migrate would be massive, and that the product is still evolving and changing rapidly.
Those of you who were using Google Analytics before – do you see an “analytics” tab on your author dashboards? Envato has been generating weekly reports there in CSV format since May.
Only authors who used analytics with their market accounts before the cutoff date will see this tab. If that includes you, then make sure to check this thread (you should have received an email from Team Envato about this around May 30) since it has some important details. Post any questions there, please.
The GA4 property you see was created automatically by Google as part of their own transition.
Envato is still receiving GA3 analytics data using a product called Universal Analytics 360, which won’t shut down until July 2024. This data is used to generate the weekly reports on your author dashboard.
If you configured an analytics account on your market profile before, then that account will still be active on the site right now – Envato hasn’t actually removed or changed any of their code for analytics. Your GA4 property therefore might still be receiving some compatible data through that.
I’m not personally familiar with the differences between GA3 and GA4 and I don’t use analytics at all these days. However, I know that both platforms have very different data models, so it’s possible your GA4 property isn’t fully accurate or may not be useful for author campaigns.
Hey there, it can be quite frustrating when these technical glitches disrupt our workflow, especially when you rely on tools like Google Analytics for valuable insights. While waiting for the Envato team to address this issue, have you considered exploring alternative solutions to track your website’s performance? You might find some useful resources on my website MCC that could offer you insights into navigating these tech challenges. Feel free to check it out for some possible solutions and tips that could help you in the interim. Hang in there, and hopefully, this issue gets sorted out soon!