Envato theme wont load whos the author???what a shoddy system

got this messege when went to load theme . whos the author? what no attachments :frowning: wont be buying here again. I have a business to run cant be running around chasing some half with tech head up
theme missing style.css. stylesheet

Hi davidv157,

This error occurs when the file you are trying to upload into WordPress is not a valid theme file. Please go back to your downloads page and download the theme again, making sure to select ā€œInstallable WordPress file only.ā€

If you donā€™t see this option, then you may have purchased an item which is not compatible with WordPress. I would suggest contacting the author of the item you purchased to see if they offer a WordPress version and can help you exchange it.

Hope this helps!

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surely in the real world it shoud say not compatible with one of the most widely used builders. so basiclally what your saying is Envato says screw you we are not here for help just to sting you for cash!!! Thieves wouldnt let me post what I wanted to post probably upset your chakra !!!

If itā€™s a WP theme then as per @KingDog instructions itā€™s easy to install.

If itā€™s a WP kit then a slightly different process https://help.market.envato.com/hc/en-us/articles/360038112932-How-to-use-the-Template-Kit-Import-plugin-from-Envato-to-Install-Elementor-Template-Kits

All items are in the individual categories which will make it clear which platform they are intended for.

All item pages have author details and a support tab above the preview image which outlines how to contact them.

If you share the item name then someone can point you to the author support but again @KingDog has explained the process for any WP theme

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sorry i mistook purchsing as turning me into a customer not a support worker for a system that is clearly not very user friendly !! where do I apply to get my wages??

@davidv157

It seems to me that you might be missing some valid instructions, or understanding of the product you claim to have purchased. Let me try to explain it for you.

In your initial comment you say:

Therefore we can only guess this is a wordpress theme, in which case @KingDog gave you the right answer.

But then you launch off on some sort of crusade about Envato being thieves, upsetting someones chakra but still wanting to apply for a job as a support worker :wink:

If you have a genuine issue then contact Envato or the seller.

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i AM not applying for a job ā€¦i am being made to work to get a
functioning product !!! duuuuhhh

someone takes money and doesnt supply a functioning product ā€¦thieves

clearly you dont know what you are talking about there is no immediate
ability to contact Envato just this pathetic forum clearly manned by
idiots

Thanks though

Firstly you can contact Envato Envato Market Help and Support BUT item specific queries is handled by the author.

What is name and link to the item which your purchased?

The only ā€œi***tā€ is you here. You are not even able to install a WP theme. I suggest spending some time learning the basics of WP and reading the advice the other user sent you here.

Your arrogance is shocking. The fact that you are not able to understand what the issue is, event after multiple explanations, is even more incredible.

2 Likes

So i have to study a whole performance before i get to complain give me
abreak you might not have better things to do but I do

wheres the repsonsibility in this cowboy town!!!

the theme is
Carnivore - Meat Shop & Butchery Elementor Pro Template Kit

If that helps. There is no, obvious way, to find out who the author is
and all problem solving is abdicated to the author by Evanto

So this is the author ThemeWarriors's profile on ThemeForest

They give a guide to installation in the item page and documentation and share the same link we did above https://help.market.envato.com/hc/en-us/articles/900000842846-How-to-use-the-Envato-Elements-WordPress-Plugin-to-Install-Elementor-Template-Kit

Note that the item page says that you need elementor Pro to activate certain features.

4 Likes

Thanks!