Envato Elements - Almost No After Effects Files Work

As a person who has used VideoHive and ThemeForest for years, I am beyond frustrated with Envato Elements after signing up for it tonight. I have downloaded almost ten After Effects projects that were all shown in the preview before signing up and every single one of them has said I require buying various plugins costing several hundreds of dollars.

There is literally no descriptions in Envato Elements of what things are even needed, I had to reverse engineer what to do. What a horrific bait and switch and horrific UI making it impossible for editors to figure out what incredibly expensive plugins are needed to use the file, I need to know how to get my money back for the annual subscription but they literally have no contact info listed anywhere on their site.

Thanks for the feedback! Talked with the Devs about introducing an area that would display if an item requires any additional plugins.