Element pack licensing

Envato Customers Purchases and Subscriptions
1

Hello,
I’ve bought two copies of Element Pack for Elementor on envato. I can find the purchase code, but not the license key. Can anybody help, please?

2

Did you get this from code canyon or envato elements?

3

Hi Charlie,
Confirmation emails come from envato market with a subject of [Code Canyon] Purchase confirmation. Downloads for my account are on https://codecanyon.net/downloads, but that’s styled with the envato market header.

4

Try this link https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

5

Hi

Envato purchase code is the key of License. So for getting the license key Customer should to collect their purchased item purchase code.

Thanks

6

Thanks, yes I’ve seen that, and I’ve got the purchase code, but for Element Pack I can’t see where to find the License Key. Have contacted them directly but no reply as yet.

7

The element pack plugin wants a license key in a different format to the purchase code. Attempting to register the plugin with the purchase code doesn’t work.

8

please post a comment in the Element pack comments page. hope they will help you soon to get it work.

9

OK thanks, resolved now. The purchase codes were right at the bottom of the support page. Really not a place I’d ever scrolled down to but hey! I’m there now thanks.