Day 2 of being locked out of my account after making a purchase—and still no response from support. The payment went through with no issues; I’ve confirmed this with my bank and have both the transaction receipt and purchase confirmation from Envato. I downloaded the theme from my account, installe…

Day 2 of being locked out of my account after making a purchase—and still no response from support.

ki-themes November 4, 2024, 6:12am 5

Already informed:

Topic		Replies	Views
Account Locked After Purchasing Purchases and Subscriptions	2	250	March 7, 2019
I got locked out of my account after I made a puchase!!! Purchases and Subscriptions themeforest	14	114	November 4, 2024
Locked out of my account? Purchases and Subscriptions	11	1271	March 13, 2017
My themeforest account locked Purchases and Subscriptions themeforest	12	2210	February 12, 2025
Sorry, it looks like you’re currently locked out of your account. Please contact Envato Support for more details. Purchases and Subscriptions themeforest	1	744	March 19, 2018