I purchased a theme. Went through the whole checkout and account process, clicked submit and the next page I’m told I’m locked out of my account!
I sent a support ticket (628219) but is there a faster way to resolve this? I am out of my mind pissed off right now!
I paid with a credit card. I’m thinking about creating a new account but I don’t want to pay twice. I have no idea if my purchase went through. I did not receive a confirmation and it did not show up on my credit card account (yet) but I’m not sure what’s going on. This might be the last time I do business with theme forest. This is ridiculous.