Sorry, it looks like you’re currently locked out of your account. Please contact Envato Support for more details.

Hello,

I have a problem, I can’t have access to my account since 1 hour, I have this error message: Sorry, it looks like you’re currently locked out of your account. Please contact Envato Support for more details.

I really don’t know what’s going on…What should I do now?

Recently I have purchased one plugin and the payment was successful, also got email confirmation but after sometime when I tried to purchase of WordPress theme it showing the above error message…I really need your help as I am working for my client and If I don’t finish the work in the limited time then it will be embarrassing for me.

My Username is: xylus786
Email: [removed by mod]

Please help me

Regards,
Saydul Alam

Hello!

Sorry to hear you’re having troubles with your account. Please open a Help Ticket or see this detailed thread on what may be happening.

Thanks!