Hello fellow authors, Today we received first sale after new support system implementation. However, I am very confused of what I see in my statement. [image] Our commission rate is 53% Item price is $26 Support extension is $7.80 Total money we received from this purchase is $13.87 which is …

Confusing statement, need explanation

Loc_rabbirt September 1, 2015, 6:31pm 3

Check discussion at here:

Topic		Replies	Views
Making less per sale now after Support Policy change. Bug? Author Hangout tips-and-tricks	15	2336	September 9, 2015
Why envato is taking all the support money of the buyer as fees from the theme seller? Can anyone explain please Theme Authors	4	1198	March 10, 2017
Anyone can explain this pricing breakdown? Author Hangout wordpress	1	694	March 6, 2016
Item Support Policy and Functionality Launched Envato Announcements wordpress	621	38970	November 9, 2017
Item Support. How it works? Author Hangout tips-and-tricks	5	1208	September 2, 2015