Comments Blocked

I usually get info from the comments section of a theme before going ahead and purchasing it after I clarify certain things. Unfortunately the comments on my account have been blocked or disabled by the gods above and so I took the risk of purchasing a theme blindly which I’ve now realised is not what I thought it was so now in the process of asking for a refund.
Does anyone know how to get the comments to work again on themeforest or is this a general broken code issue?

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.


Most cases, you won’t be able to get a refund but for the “comment” issues, as suggested, contact Envato support. If you’re posting too many comments in a specific time, due to security, you may not be able to post it ( flood protection ) but if your comments are keep being reported, your privileges may be removed.