We have a suggestion, This suggestion can solve issue high fee issues envato must add eCheck/Local Bank Transfer system rather than Wire Transfer as Wire Transfer has way more charges than eCheck/Local Bank Transfer.
You can know more about eCheck/Local Bank Transfer Here
The providers of eCheck merchant accounts charge different fees to process an eCheck. Some eCheck processing companies charge a higher per-transaction fee and a lower monthly fee, while others charge the opposite. The average fee ranges from $0.30 to $1.50 per eCheck transaction.
Hi @jamesgiroux ,
Thank you for your response. Would be great if there would be an option to set up an automated withdraw every months and every quarter of the year. Hopefully it could be possible in the future. Please take our feedback to review team and thank you for cooperation Greets, Masha
how you’re going to collect money from all markets/accounts for one author? E.g. I have 30 dollars on one account, 100 dollars on another account and 35 dollars on Envato Studio. If I choose SWIFT should I wait to have 500 dollars everywhere separately (on all accounts, Envato Studio etc) to get payout from every of them? Do you plan to collect it somehow in one account?
I make 5 withdrawals per year and I’m paying $71 in total for each SWIFT withdrawal I make ($25 Envato + $46 Banks).
Now I’ll pay $497 more for 7 additional withdrawals which I’m forced to do in one year. So the monthly outcome is 497/12 ~= $41.
As long as Envato has a plan to market my items to make me earn an extra $41 per month, I’m more than OK with this change. @jamesgiroux I hope you have a plan
Joining the comments above, this move affects me negatively too, with high banking fees, it means an expense of $600/year (12 x $50) instead of $100-150 with 2-3 withdrawals a year in my personal case.
But this is not the point of my comment.
I cannot but notice the intensifying resistance here in the forums, starting from the serious who is the seller debate back in 3 years. Since then, I feel a constant descending trend with all major announcements. And this is by no means a negligible lamenting that is a neccessity, inherently present in all big companies like Envato. This is an indication of something deeper.
This growing bigger and bigger utopia seemingly implies an exponentially growing number of dissatisfied authors. I ask myself, what is better: earning an (I guess) good profit with a satisfied community or “trying to reach to the stars” while pressing the “building boxes” harder and harder into the ground - this might not be a succesful enterprise on the long run. Maybe the numbers are increasing, but is it sure that the blooming of a company is measured only in numbers? I do not see behind the curtains, I guess you have a lot of irritating regulations you must comply with too after this ship has grown so big, but these remarks were meant to shed light on the perspective of the authors.
And let me be clear. I appreciate Envato and all of us obviously wish the best for it. Earning a living by being (quasi) “independent” cannot be overvalued. But taking a look into the direction where Envato currently seems to be heading with great force causes me some headaches.
How we can edit the default payoneer account linked to our envato account if the actual default payoneer account is one partner payoneer account ? I have ordered my own payoneer card but i see no option to change the default one in my account here.
This is something related to Payoneer. I am using Payoneer and all of my funds get accumulated in Payoneer. I guess you will get solution for this if you contact Payoneer support. They have option of Prepaid card or direct bank transfer. I am using Prepaid Card.
Envato doesn’t apply any fees on successful withdrawals made with Payoneer. Any fees are likely deducted by them. I’d suggest contacting Payoneer to learn more about their fee structure.
Bank and payment providers may charge you fees for these transactions and they will vary depending on which service you use. You will need to contact your bank or payment provider to find out what those fees are likely to be.
In the event of an error with Swift, for example, the money is returned to Envato and the bank deducts amounts from the balance being returned. Envato will transfer those charges to authors if it is their error or absorb the charges if it is our error.
Our goal is to make sure we’re operating in line with our terms and to bring these payouts in line with the systems we use for Envato Elements and Envato Studio.
I understand that sometimes it takes longer and interactions with financial institutions take longer. Every country and bank is different. While we’d like to accommodate every possible bank system, unfortunately it’s just not feasible for authors or Envato. This interval aligns the payout process across Envato Market, Envato Elements and Envato Studio.
No. The owner of the Envato account, the person or entity that created the account, agreed to the terms and conditions and completed the tax information, must also be the owner of the payout destination.
It is unfortunate that in today’s world, hacking and account compromise is a real issue. For something like this we highly recommend best practices when it comes to protecting your account. For example, here at Envato you can enable two-factor authentication for your account and update your password regularly. It’s your responsibility as an author to do what you can to protect your account.
You can change your payout destination whenever you like but you may only choose one payout destination and earnings will be paid out once a month. Please remember that the payout destination must be owned by the same person or company that owns the Envato account.
A payout destination that is “owned by you” is one where the personal details associated with your payout destination match the tax information and personal details of your Envato account. For example, if John Doe from Ljubljana sets up an Envato account, the payout destination they choose (PayPal, Swift or Payoneer) must also be owned by John Doe and the other details match what is on file with Envato.
Your earnings account is not the same thing as your Envato Credit account. When you are making a purchase from Envato Market, if you have earnings in your earnings account, you will be asked whether you want to top up your Envato Credit account to cover any shortfall when making a purchase. This is based on whatever is in your earnings account at that time. If your earnings have been paid out, then that will be reflected during checkout.
I understand your frustration with a big change like this. However, two years ago, we chose to delay this change at the request of authors with the caveat that at some point in the future it would happen.
We regularly consult with authors on many different things related to Envato Market including (but not limited to) many features and areas of the platform that impact authors directly.
While we understand that not everyone will agree with or appreciate the decisions that are made, we make them with the best intentions and with long-term stability and growth in mind. Our goal is to make sure we’re operating in line with our terms and to bring these payouts in line with the systems we use for Envato Elements and Envato Studio.
We don’t make these changes lightly and they do involve a lot of planning, time and effort on our part. We do them with a view to continue improving Envato for authors and ensuring that we’re here as a place for authors to make a living, doing what they love, long into the future.
Thank you for your comments and suggestions. I’ll take these to the relevant teams as suggestions for them to explore. This isn’t a commitment to a product change but I will definitely bring these to their attention.
The instructions for how to set up or change a default withdrawal account are here.
hi, yes i see that option but this do not solve the issue since there is no option to remove the current payoneer account to setup a new one that is not from a partner. Please stop giving pre formated answer and read question.
thank you, mate.
I have contacted Payoneer Support.
• Good news - now my payments from Envato will be accumulated at Payoneer account.
• Not such a good news - I will pay 3 USD to Payoneer for each Envato Payment.
which In case of a 20 USD payment results still in a huge 15% of amount))
Nevertheless, this is better than paying 19 dollars out of earned 20 XD
However, I have some other companies that pay me via Payoneer AND what is more important Payoneer does not charge me for this. I mean 0 USD. I can proof it (to one in charge) with the screenshots.
So my question is - would Envato be so kind to negotiate with Payoneer for us?
maybe it would be a good idea to let us (the authors) define the minimum amount on which a withdrawal should happen by ourself - within defined borders - so we could reduce the occurences of payouts
something like paypal borders (50-700), swift(500-2500), payoneer(20-500)
and, for example, if we set the paypal minmum amount to 350 a payout would only happen when the total sum is reached - which sometimes took 3 months
they have different conditions for different accounts/ppl - not sure how it is called by Payoneer
some of my fellas that signed together with me for Payoneer under SAME company got slightly another conditions.
However, don’t you think that this discussion is a little bit OOT (offtop)?
hi, yes i have this button also but the actual problem is not on that button the actual problem is that my widthdraw account payoneer is set to my partner payoneer card and i have now order and register my own payoneer card and there is no option to change the default payoneer account once you have entered one.
then with that problem of course i have 2 choice
1- set my main account envato to my partner name ( what i do not want to do since i am the one who code everything and my partner only help for support )
2- edit the payoneer account recorded on my account for my own one when i will receive my card in the next few day after they have processed it.
We don’t make these changes lightly and they do involve a lot of planning, time and effort on our part. We do them with a view to continue improving Envato for authors and ensuring that we’re here as a place for authors to make a living, doing what they love, long into the future.
Then you do not go in the right direction, in the last two or three years you made the decisions where authors earnings only fall. Part of the author is separated on Elements and it is still good in opposition to authors on Market where earnings are halved, no traffic as before but still make decisions which affect earnings.
“We do them with a view to continue improving Envato for authors and ensuring that we’re here as a place for authors to make a living, doing what they love, long into the future” - now you go in the totally wrong direction where authors just lose money.
This is just a my opinion and I believe that many will agree with it in the hope that better times will come.
You’ve lost me slightly. So you have the ‘change default account’ button, but ‘there is no option to change the default Payoneer account’? So what, the button doesn’t work, or you click on the button and it then won’t let you change it?
I appreciate you’re waiting for your new card/account, but your initial post stated that you “see no option to change the default one (Payoneer account) in my account here”… so James providing a link with instructions on how to change the default account, and you’ve confirmed you have a change default account button… so I’m not sure what the issue is. As I don’t use Payoneer, maybe there’s something I’m missing.
As neither James or myself understand what the issue is, it might be better to focus on explaining your issue better… rather than complaining about getting pre-formatted answers and people not reading your question. I mean… you asked how to change default accounts, and you were provided with an article on changing default accounts.
how you’re going to collect money from all markets/accounts for one author? E.g. I have 30 dollars on one account, 100 dollars on another account and 35 dollars on Envato Studio. If I choose SWIFT should I wait to have 500 dollars everywhere separately (on all accounts, Envato Studio etc) to get payout from every of them? Do you plan to collect it somehow in one account?