please help me urgently,
Hi,
Please use the following link form to let the Envato customer support team:
Just select ‘An item I’ve purchased is no longer available on my downloads page’ in the ‘Tell us more’ field.
Envato Customer support team will be happy to assist you.
Thanks
did you updated the theme on website?
No, I even couldn’t install it!
The installation problem is not covered by the support and probably you will need to hire a freelancer to do it for you.
I’m not sure which item you have purchased but most likely you’re missing one point to install the theme or the demo content
Finally I’ve found it. I didn’t realise that i bought it from my -quick login- gmail account. Normally i use another account and i login with user name and pass.
So appearently, I was in a hurry, just logged in with google and bought it.
I am sorry to have your time.
If possible you may delete this post.
Thank you so much!
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