Hello guys. Hope you are all keeping it safe and creative in these trying times. The last 2 days I haven’t been able to make any downloads from envato through my account. The message I keep getting is, “ERR_CONNECTION_TIMED_OUT”.
I am able to make downloads from other platforms without a hitch and I have tried using 2 different computers but no change.
What could be the issue and is anyone else experiencing the same?
I just tried to download few items and from my account and works well. Looks like you have an internet connection issue. Try to reset your router. Unplug the router for 10-15 seconds and turn it back on.
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Thank you. No change still.
hi u should try to contact the help center , for technique things like this , they are really super efficient and will help u as soon as possible
Sometimes, I don’t know why, it even helps to rename files. Error loading. You remove the spaces in the archive name and everything is loaded.