I cannot download my items?

Hello, folk!

I cannot download my items from Themeforest.
It says me “ERR_CONNECTION_TIMED_OUT”.
I tried to download it via VPN and also tried different WiFi connections.
However, my result has failed.
What should I do?
Is this issue general or…?

Downloads are hosted using Amazon AWS.
Amazon AWS is currently down. So the issue is out of Envato’s control, you’ll need to wait for the service to come back online. :slight_smile:

2 Likes

Thank you very much for your response! :slight_smile:

Search not work, also can’t see portfolio.

Thanks for the notice of the site being down. I’ve been trying for nearly an hour to download my themes!