I cannot download my items?


#1

Hello, folk!

I cannot download my items from Themeforest.
It says me “ERR_CONNECTION_TIMED_OUT”.
I tried to download it via VPN and also tried different WiFi connections.
However, my result has failed.
What should I do?
Is this issue general or…?


#2

Downloads are hosted using Amazon AWS.
Amazon AWS is currently down. So the issue is out of Envato’s control, you’ll need to wait for the service to come back online. :slight_smile:


#3

Thank you very much for your response! :slight_smile:


#4

Search not work, also can’t see portfolio.


#5

Thanks for the notice of the site being down. I’ve been trying for nearly an hour to download my themes!