Problem with download

I cant download my theme, only download 1 time but said it all time:

“Download not available Whoops! Looks like you’ve already downloaded this item 20 times in the last 24 hours. That’s the daily limit! Come back in 24 hours to download it again.”

I never never never donwloaded 20 times! It´s crazy!

Something have same problem?

Thank you

Hey there. I’m sorry to hear you’re having trouble downloading items. Please open a ticket onEnvato Help & Support Center and Envato Staff will assist you with your issue shortly. Cheers!