Avada Theme Envato Token Issues

Purchased 2nd license for the avada them and followed instructions to get the license token from envato. When I enter the token the icon just spins. Entered last night thinking it may take time so I let it spin all night and still spinning 8 hrs later.

No error or anything just seems like its not communicating


How to Register Your Avada theme Purchase Via Token Key:

Otherwise please contact theme Author Avada Author Support and let them know. Theme Author will be happy to assist you.