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After Not get solution via Email & WhatsApp, i comment her Products and now the developer thread me he Cancel my Product License & Also Closed my Account Permanently… 
This is new :), usually is the other way around the client threaten the author with 1 star LOL
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Sometimes the customer just puts 1 star without even figuring it out ))))
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I know…
Best regards. Tibi - FWD.
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Sorry to hear you’re going through this.
If the author is not providing the promised support, you can request a refund through the following URL - Sign In | Envato Account, or you can report the issue directly to Envato support as mentioned by @charlie4282 via http://enva.to/Help
According to Envato’s refund policy, if the author fails to provide the promised support as outlined in the item support policy, they are required to refund you the cost of the item (if support was included with the item) or the cost of the support extension (if the support issue occurred during the extension period).
Resolving an issue with a mobile app online can vary in time depending on the complexity of the problem and the steps involved. Simple issues like bugs or updates might be resolved quickly, while more complex problems involving coding, server issues, or third-party integrations may take longer.
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The buyer got 1 star 
1 Like