Author required some authority

Envato Authors CodeCanyon
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1

Hello, One of user continue comment with misbehaving way, First of his non purchased user. We already said our concern regarding his required features. But He want everything like Swiggy or Zomato. I try report the comment since two days now codecanyon not allowed to report it. ITS IMPACT TO OUR ALL NEW BUYER THEY READ THE COMMENT LIKE THAT AND ITS IMPACT TO SALES. Please help me at least as author what should i DO. ??

Waiting for good revert

Thanks

2

Hi,

Pull a flag on his comments and get in touch with envato market author help center they would like to assist you.

Thanks!

3

I am not able to mark flag. May be some restriction there too with author. Now i am very curious. Why this kind of people coming and doing this kind of things. Since tickets generated 2 days ago. No any revert or no any action against.

4

No worry hope author support team will solved your issue.
Keep patience till that.