Hi all. Author ID checks for GraphicRiver Authors will be starting soon - this thread has all you need to know about the process.
During February and March, GraphicRiver authors will be required to complete an Author ID check to verify the identity of the account owner. As there are so many authors selling on GraphicRiver, checks will be sent to authors in three different groups. Affected authors will receive an email this week letting them know which group they are in.
If you haven’t already completed an ID check and are an active Author with Graphic content as your primary asset type, you will receive an email notification with more information and a link to access your ID check when your check is available.
- Checks will be made available to authors in Group A on Tuesday 1st February, for a period of 4 weeks.
- Checks will be made available to authors in Group B on Tuesday 1st March, for a period of 4 weeks.
Please do not request a check before the start date for your group or ask to change groups.
Group C will consist of accounts which have not been active in the last 2 years. If you have Graphics as your primary content type, but there has been no activity on your account in the last 2 years, please contact the Envato Author ID team to request an ID check before Thursday, March 31st.
We previously announced the introduction of Author ID here when the process began for new Envato Author accounts, rolling out ID checks to all ThemeForest authors and CodeCanyon authors in late 2021, and VideoHive authors in January 2022. We’re now including current GraphicRiver authors in this process.
An Author ID check confirms the identities of our authors, requiring photo ID documents and a photo (selfie) of the account owner. This provides a trusted environment for our customers and authors to conduct business, and maintain the success of our community.
We work with Jumio to conduct these ID checks - one of the world’s leading end-to-end ID verification solutions. Your privacy and security is our highest priority, and we use multiple safeguards (technical, procedural, and physical) to ensure the safety and integrity of your data
We believe that these checks help to protect both authors and customers. Customers can have more confidence when purchasing items, and authors can benefit from knowing that they’re working in a more trustworthy marketplace - this levels the playing field for all authors in the community.
For more information, please see our Help Centre article on Author ID Checks - we’ll be keeping this up to date with answers to all frequently-asked questions about the process.
Many authors have already successfully completed an Author ID check. If you have already received confirmation from Envato that your account is verified, you won’t need to complete a new check.