"An unexpected error occurred during validation" Error with Envato Validator

Hello, I have purchased a theme and when I installed in Wordpress, I get stuck with the Envato Validator, it keep showing An unexpected error occurred during validation Error. I have double checked all the key and code to make sure they are all correct. Anyone have the same problem as mine? What should I do in this situation :sob:

It could be a temporary issue with Envato API. Contact the item author for the support:

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