I’m writing in here as I can’t get a straight answer from support.
I’m starting to use the affiliate scheme a little more now to refer clients with low budgets to pre-made themes. I referred a client via email (directly to a specific theme I’d looked up for them) last week who signed up and purchased a theme which I then installed for him. He contacted me through my personal website so any work done wasn’t anything to do with Envato.
The affiliate sale tracked and I was rewarded with the commission in my account. I thought great, I’ve made a little £ for the time I spent researching the theme.
At the beginning of March this affiliate referral was revoked. After contacting support I’m continuously getting replies which are just copied and pasted from the affiliate ToS and not an actual case-by-case explanation on why my referral was revoked.
Can anybody see what I’ve done wrong here and why I’ve broken the ToS. I couldn’t care less about the commission I’ve had revoked, it’s barely worth me actually taking the time to write this post - however it’s the principal of it and the canned responses I’m getting from support referring me back to the ToS that are ambitious at best.