Activation code not working

Hi, I have an activation code for a theme under a domain name, That domain name doesn’t exist now and I want to use the theme in another domain name, should I get a new licence??

Yes you will need to purchase another license as you’ll be starting a new project. Thanks!

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But the old project doesn’t exist anymore. If I own a licence I should be able to transfer it.

A license is good for a single project. So even if the project is no longer in use, you would still need a new license for the new project.

I can’t download an already paid item.

You probably don’t need to buy another licence, but you will have to reset or re-assign the one you already have. Most commercial theme licences—whether they come from ThemeForest, Elegant Themes, or another marketplace—cover “one end product.” That means the licence follows the project (one live site) rather than a specific URL. If the original site is gone, you can point the licence at a new domain as long as you’re not running two live installs at the same time.

That’s actually incorrect. The license is only for a single project. Even if the original project is no longer in operation, the license remains attached to it and cannot be used for a different project.

Is not incorrect is what the envato team did. They restore the original purchase code for me to be able to install it in the new webstie. Sorry King Kong Dog but tthis time you are not right. Cheers!

Sometimes an author will allow a license to be reactivated but that’s entirely at their discretion.

Our licensing terms are pretty clear on the usage rights:

For all other types of items, each license you purchase only allows you to make one unique end product (which can be copied and made available to end users of that product). The end product depends on the nature of the item.

Examples:

  • A website theme can only be customized to create one customized website. If you want to create a second website from the same theme, you’ll need to purchase another license.

https://help.market.envato.com/hc/en-us/articles/115005597526-I-want-to-make-multiple-end-products-with-the-same-item-how-many-licenses-do-I-need-to-buy

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