Activation Code Not working but no support from Envato?

Envato Elements. Activation code not working on an item download and apparently there is no place to receive support.

What can I do?

Yes right, I am facing the same issue. I have been finding the help link but couldn’t find it and this system has wasted a lot of my time in this search. Very disappointed. I will unsubscribe now.

Couldn’t find the valid activation license/key for a WordPress theme as well as no direct help.


There’s no author support for item on Elements, but you also shouldn’t require any activation codes. Is it an activation code for a plugin within the theme? If so, there’s no need to enter one, as the code is just for automatic updates and some premium features… it should work fine without the code, you can ignore that step.

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