Item License Code not valid code

i have purchase https://account.elements.envato.com/subscription from envato.com.

when download a theme for my website using license code its not working please solve the issue and let me know.

Zox News - Professional WordPress News & Magazine

for www.pratiphalan.com

Hi @mrjksahoo,

Envato Elements don’t provide any purchase code. You don’t need any purchase codes to use Element’s items. You can just ignore any requests to enter one. please just ignore entering the purchase code and it should work fine for you.

If the Item not work without entering those things then you can go to author envato market profile page and use the right side contact form and let them know.

If the item doesn’t work without entering one, please contact Elements support team here - Elements Support.

Thanks

1 Like

i have purchase https://account.elements.envato.com/subscription from envato.com.

when download a theme for my website using license code its not working please solve the issue and let me know.

Zox News - Professional WordPress News & Magazine for www.pratiphalan.com

that theme not working properly please check.

its my bad experience to purchase https://account.elements.envato.com/subscription.
support system is very poor.

Hi @mrjksahoo,

Sorry! to hear you are facing problem with the theme.
But theme/item from Envato Elements don’t come with it’s own license code (purchase code) and support from the author. Where purchase from envato market like themeforest you will get those.

Thanks