Hi, I have a crowdfunding website with Ignitiondeck Enterprise and I used to have Stellar as a theme. 10 days ago I decided to change Stellar to Good work. A number of things didn’t go well in the transfer but what was really a nail in my website coffin is the disdain of the support service. So to…

A disaster of customer support with Goodwork Theme

sagitweiss February 11, 2017, 5:56pm 4

Who is actually giving support?

Topic		Replies	Views
That how ThemeOxygen works Author Hangout	4	547	January 9, 2017
Help with a purchased theme with no support Looking For	8	1352	March 8, 2018
I bought a theme full of bugs and errors and the author refuses to help or give me back my money and even told me to go to hell! Author Hangout item-feedback	3	702	August 9, 2016
Reporting a developer for bad theme Web and Code	4	371	April 12, 2017
Unfair support from authors and Envato team Theme Authors	6	477	May 7, 2022