Wp Bakery not workin in Travelo theme

Install the latest version of my travelo template that you buy but the wpbakery editor does not work. Only shortcodes are seen and not the easiest editor to build the pages. What will be the error? Is it a bug? Do you have a solution?
My site is in sitegroung wordpress host and i have the last version of wordpress.

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Hello and welcome to Envato Forums!

If you have problems with your purchased item, I strongly recommend you to contact the author for bugfix support. In this case to reach the author of Travelo theme please access this url:

Have a wonderful day!

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i have the same problem please i want help