Hi, I purchased this Wordpress template using my Envato Elements membership, I was able to install it properly. But in Wordpress I get a message saying I need the activation code, which I am unable to find. I am also unable to file a support ticket with the author because he requires a " Purchase Code" that is a mandatory field on his support form.
Any ideas what do do next? How can I contact Envato Elements Support as well?
Thanks!
Template:
Hi @Edrd,
Envato Elements don’t provide any purchase code. You don’t need any purchase codes to use Element’s items. You can just ignore any requests to enter one. please just ignore entering the purchase code and it will work fine for you.
Elements item don’t required purchase code. Elements is a subscribe base service Elements don’t sale Item instead provide unlimited Item download facility. Just You need to be registered the Item when completing the project.
Envato Elements does not provide technical support for any items. More info Here.
Here is Elements Support.
Thanks
Thank you