Thank you @mgscoder, I am done with Envato, I have not received any response from support team except the initial automated response with a ticket number.
I think Envato doesn’t have clear licensing terms:
Think about extended license for a minute where the terms claim that an extended license can be used to build a single end product if they are charging the end users, If an extended license cannot be used in SaaS in first place how do you anticipate to charge the end user? I hope it does not mean that an agency can buy an extended license if they are developing for end client.
Why would anyone buy an extended license for a theme or plugin for $3K plus, if they cannot use it on a single end product let’s say a SaaS which allows clients to create a subdomain & use it to charge clients?
I don’t even understand how can a subdomain or even a domain for that matter can be considered as separate product at all, Simply pointing a cname for a new domain to an existing domain running the service doesn’t make it a separate product, the original license or source code is still running on the end buyers hosting environment.
It is very important that Envato thinks about clarifying such use cases, Have a clear idea about what types multi-tenant apps can be made, For instance let’s consider these:
- Single installation of source code with sole DB but multiple domains(CName) is NOT multiple product.
- Single Installation of source code, Single Tenant DB for each client with multiple domains(Cname) is NOT multiple Products.
- Multiple installation of source code, with a separate DB “IS” Multiple product.
I personally develop multi tenant & micro services my self for various clients, if i where to charge for 1 & 2 as separate license for each domain, We are defying the industry standards for Multi-Tenant services or SaaS & no client would buy a $3K license for each domain/subdomain if they running the source code like 1 & 2.
I have been very loyal to Envato for 4 years but honestly never understood what is the basis of licensing terms at all & As always Support takes ages to respond.
I have informed the client that we can’t use WordPress multi-site as there is no clear understanding of extended license has been mentioned & Passed on this link for the reference, We are moving ahead with hiring 4-5 devs from a freelancing portal instead for rapid development of the solution he needs instead, This way we can pre-sign NDA for devs & have clear terms of copyright.
Envato, please use this thread to make your licensing terms clear & meaningful, so that when we can pass it on to end clients with terms for them to decide from a layman’s perspective & we do not waste our time on a forum where every individual is trying to help the community with what they are ‘aware of’ & there has to be some SLA to respond to tickets sent by us ?